Requires US Citizenship
Employment Term and Type: Regular, Full Time, On-Site Required Security Clearance: (Minimum for hire) TS/SCI Required Education: (Minimum for hire) High school or equivalent
Job Description: Technical support authority for all matters pertaining to the on-site maintenance and operations of Audio/Video (A/V) architecture, Video Teleconference (VTC) Suites, Streaming Media, Cable TV, and Video wall systems at US Central Command (CENTCOM) MacDill AFB Tampa, FL.
Primary Duties and Responsibilities:
Maintain functionality of A/V systems (identify, troubleshoot, and resolve any failures).
Maintain all AV systems to full operational capability. Troubleshoot and repair any A/V equipment issues.
Maintain detailed troubleshooting log of all failures and resolution activities.
Maintain periodic maintenance and inspection (PMI) log.
Provide issue/trouble resolution within one (1) week; or provide notification to Project Lead along with supporting documentation of progress for extended outages.
Maintain accurate inventory lists of all A/V equipment and software; record serial numbers of new equipment and equipment that breaks and/or is replaced.
Utilize, interpret, generate and share drawings, documentation and lessons learned from/with team members at the other sites in order to maintain and strengthen the enterprise.
Provide operator training as required.
Provide status reports and PMI log to supervisor on a monthly basis.
Conduct DRMO as required.
Required Qualifications:
Minimum four (4) years’ experience in O&M of A/V equipment.
Demonstrated proficiency in interpreting drawings, specifications, blueprints, and other related documents.
Knowledgeable in the following fields within the past 5 years:
- Install low voltage wiring and cable; solder and terminate connectors; wire equipment racks
- Assembly of equipment/devices using the appropriate supports/mounts
- Integration of audio and video teleconferencing systems
- Cable termination (Fiber, copper, audio, etc.)
- Analog, SDI and HD SDI signal processing and conversion
Required Training/Certifications include:
- DoD 8570 compliance (must be met within 3 months of start date):
- CompTIA Security+ CE certification required
- Crestron DMC-E Training certification (desired)
Must Have a TS/SCI clearance
Valid Driver’s License
Self-starter/motivated individual; ability to work independently
Ability to work within a flexible team environment with excellent interpersonal skills, including the ability to deal with all levels of project support staff and stakeholders.
Ability to multi-task among several projects while remaining detail-oriented.
Demonstrated ability to communicate effectively, both orally and written, as well as establish and maintain a strong customer focused working relationship.
Ability to use MS Word, Excel, and PowerPoint
Will be required to work nights and weekends occasionally as mission dictates.
Desired Qualification:
Eight (8) years’ experience in operation and maintenance of A/V systems, VTC and video wall equipment.
Knowledge of Crestron control systems.
Knowledge of Extron AV peripherals.
Good communication skills
Highly motivated
Ability to work with and support Senior Military personnel
Physical, Work Environment & Conditions: (please update)
Typical office environment with other support personnel.
Must be able to sit, bend or stand at a workstation for extended periods.
Occasional standing for extended periods of time while working in server rooms or at patch panels.
Must be able to lift and move moderately heavy equipment (e.g., routers, switches, servers) typically up to 30–50 pounds.
Manual Dexterity required for connecting cables, configuring devices, and handling small tools or components.
Must be able to view computer screens for long periods.
Ability to distinguish color-coded cabling and indicator lights.
Must be able to climb ladders or crawl in tight spaces for cable runs or equipment installation.
May require walking between different buildings or workstations.
Must be able to communicate clearly with technical teams and end-users.
May need to hear alarms, server beeps, or equipment noises indicating issues
This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at any time.
Company Overview: FGS LLC is an international, leading-edge provider of technical services to include Secure Information Systems, Security and Engineering and Intelligence Analysis. Our turn-key solutions include the design, engineering, deployment operations, and sustainment of secure technology and critical infrastructure for the protection and safety of our customers' mission-critical information, processes, and personnel. Demonstrating an unyielding commitment to our customers, superior trust and dedication with our partners, and leading-edge technical expertise over the past seven years, FGS has experienced explosive growth providing superior services throughout the world, from North America and the Pacific Rim to the Middle East and Europe.
FGS provides secure, leading edge technology and process management services to military, government, and commercial clients worldwide.
FGS offers a generous compensation package including health, dental, vision, 401(k), group life insurance, educational reimbursement, among other benefits.
We value our employees and strive to offer many opportunities for professional growth.
#cjpost – Electronics
FGS, LLC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities